Libro The Mediation Process: Practical Strategies for Resolving Conflict 4th Edition (libro en inglés). Sinopsis libro, reseña libro. For almost 30 years, conflict resolution practitioners, faculty, and students have depended on The Mediation Process as the all-inclusive guide to the discipline. The most comprehensive book written on mediation, this reference is perfect for new and experienced conflict managers working in any area of dispute resolution – family, community, employment, business, environmental, public policy multicultural, or international. This is the expert’s guide, and the Fourth Edition has been expanded and revised to keep pace with developments in the field. It includes new resources that will promote excellence in mediation and help disputants reach durable agreements and enhance their working relationships.
Includes expanded information on the latest approaches for providing mediation assistance
Features comprehensive guidelines for selecting the right strategy for both common and unique problems
Utilizes updated, contemporary case studies of all types of disputes
Offers expanded coverage of the growing field and practice of intercultural and international mediation, offering practical strategies and insights for resolving conflicts in various contexts. The book covers the fundamental principles and stages of the mediation process, including preparation, introduction, problem-solving, and resolution. Moore provides detailed techniques for mediators to facilitate communication, manage emotions, and help parties reach mutually acceptable agreements. This edition includes updated content on contemporary issues in mediation, such as cross-cultural considerations and online mediation. With case studies, real-world examples, and step-by-step guidance, Moore equips both novice and experienced mediators with the tools needed to handle disputes effectively and ethically. This book is an invaluable resource for mediators, conflict resolution professionals, and anyone interested in improving their conflict management skills. Libro The Mediation Process: Practical Strategies for Resolving Conflict 4th Edition (libro en inglés).
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